Two fully integrated, geographically dispersed operations centers.
Our Global Operations Center consists of a pair of fully integrated, geographically dispersed facilities that bring together physical and logical security, operational support, monitoring, incident response, and critical communications into a single unified operating model. With primary operations in Texas and backup capability in Arizona, we provide the redundancy and reliability that mission-critical assets demand.
Network & Infrastructure Monitoring
Facility Systems Monitoring
Critical Communications & Radio Dispatch
Remote Dispatch & Incident Coordination
Security & Surveillance Monitoring
SOPs, Runbooks & Operational Readiness
Customer Site Layer
- Site network
- Radio repeater
- Cameras/access control
- Power/cooling/environmental systems
- Local staff, vendors, guards, and field teams
Secure Connectivity Layer
- VPN / SD-WAN / private tunnel
- Fiber, LTE/5G, Starlink, or customer-approved WAN
- Redundant cloud access points
- Encrypted management paths
Operations Center Layer
- Primary NOC in Texas
- Backup NOC in Arizona
- Dispatch workstations
- Monitoring platforms
- Incident management
- Voice/radio dispatch tools
Response Layer
- Customer escalation
- Vendor dispatch
- Remote hands
- Security response
- Field team coordination
- Incident reports and post-event review
Data flows securely between layers
Primary Dispatch
PrecisionX operators serve as the primary dispatch point for supported radio, communications, and incident workflows.
Backup Dispatch
Provide emergency, after-hours, overflow, vacation, disaster recovery, or temporary dispatch coverage for customers with their own operations teams.
NOC + Dispatch
Combine network/facility monitoring with radio dispatch, GPS/lone-worker monitoring, field coordination, and vendor escalation.
White-Label Dispatch
Support partners that want to offer monitoring, dispatch, or critical communications services under their own brand.
Essential NOC
- Site reachability monitoring
- Network device monitoring
- Critical alert triage
- Ticket creation
- Customer escalation
- Basic monthly reporting
- Runbook maintenance
Critical Facility NOC
Includes Essential NOC plus:
- Power/cooling/environmental alert workflows
- Vendor coordination
- Maintenance-window support
- Remote-hands coordination
- SOP-driven response workflows
- Incident severity classification
- Post-incident summaries
NOC + Dispatch
Includes Critical Facility NOC plus:
- Radio dispatch console support
- Emergency radio alarm handling
- GPS/lone-worker monitoring
- Dispatch logs
- Site all-call / emergency communications support
- Radio fleet administration support
NOC + Security Monitoring
Includes NOC + Dispatch plus:
Where available and permitted
- Video alarm verification
- Remote camera patrols
- Access control event handling
- Gate/intercom support
- Contractor entry support
- Security incident escalation
Data Centers & AI Compute Campuses
Remote Energy & Utility Infrastructure
Industrial and Manufacturing Facilities
Construction-to-Operations Transitions
Multi-Site Portfolios
Channel Partners and White-Label Providers
A NOC without field communications is just a dashboard.
A radio system without SOPs is just hardware.
A camera system without escalation procedures is just video.
A critical facility needs all three: visibility, communications, and disciplined response.
Ready to explore a specific service area?
Certain monitoring, dispatch, security, alarm response, guard coordination, surveillance monitoring, and related services may be subject to state, provincial, local, or other regulatory requirements. Service availability varies by jurisdiction. Not all services are available in all areas.
Need a more disciplined operating model?
We help teams define responsibilities, tighten workflows, improve visibility, and add the exact support required to keep critical assets running well.